Verdict
The quality option among mainstream shared hosts. Performance and support are genuinely good; the sting is renewal pricing, so budget for year two at roughly seven times the introductory rate (£1.99 → £13.99 ex VAT on StartUp).
Best for: WordPress sites that need reliable performance and excellent support without managing a server.
Strengths
- Best-in-class support among mainstream shared hosts
- London (Google Cloud) region available
- Strong caching (SG Optimizer) and free CDN
Weaknesses
- Renewal price is a large jump from intro
- Storage and monthly-visit limits are tight
- Left cPanel for its own Site Tools
What you get
| Entry price | StartUp: £1.99 per month — The intro price is prepaid for 12 months. Price checked 26 Sep 2026 |
|---|---|
| Billing | Annual, ex VAT |
| Trial / refund | 30-day money-back guarantee |
| Data centres | London (UK), EU, US, SG, AU — Google Cloud |
| Control panel | Site Tools (custom) |
| Support | 24/7 chat, ticket, phone — highly rated |
| SSL | Free SSL |
| Backups | Daily, 30 days, free restores on higher tiers |
| Email hosting | Included |
| Uptime commitment | 99.99% |
| Staging environment | Yes |
| Migration help | Free plugin + free managed on higher tiers |
| Environmental | Google Cloud, matched renewable |
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