reliability
What a 99.9% uptime guarantee is actually worth
30 July 2026
Nine hours of permitted downtime, a refund you have to claim yourself, and definitions of "downtime" that exclude most of what breaks. Reading the SLA properly.
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Arguments about hosting companies rather than instructions — who owns them, what they really cost, where the marketing diverges from the invoice. The guides are the practical half.
reliability
30 July 2026
Nine hours of permitted downtime, a refund you have to claim yourself, and definitions of "downtime" that exclude most of what breaks. Reading the SLA properly.
reliability
26 June 2026
A data centre burned down in 2021 and took thousands of businesses with it. The lesson was not "avoid that host" — it was that almost nobody had a backup they controlled.
value
6 June 2026
Most people stay with a bad host for years past the point of sense, because migrating feels risky. Here is how to tell when staying is the riskier option.
1 May 2026
The grace period, the redemption fee, and the drop-catchers waiting for it. A timeline of the most avoidable disaster in small business IT.